A Short Message from Our Founder and CEO
This company was established to provide you Internet technology products and services with a standard of excellence. W3Hosts applies a standard of excellence over our entire customer relationship regardless of account size. I believe that a company's success is not based on how much you spend but rather your satisfaction. I believe customer relationships based on trust, integrity and satisfaction will be mutually beneficial and long-lasting. That's why my #1 priority is making sure you are 100% satisfied. Please read more about W3Hosts operating principles.
How do we establish and maintain such a high standard affordable to the private individual? We start with open source systems and software. The most famous example being the LINUX operating system. LINUX and its derivative operating systems are arguably the most stable, reliable and robust platforms for running mission critical applications. And we consider your applications mission critical, whether a simple personal web page or complex e-retail system. That is our core business, providing the infrastructure for your Internet presence. If only one customer's website is not accessible then our mission has failed and that is critical to our success.
Then comes our hardware and network in state-of-the-art data center facilities. W3 Hosts engineering staff custom builds every computer using the highest quality, industry standard components and interconnects them with a state-of-the-art network design. We have engineered a network architecture which is scalable to tens of thousands of hosts either standalone or clustered with simple software-driven configuration changes. Each node in our network is monitored for performance and availability with a custom software module connected to a dedicated management network. This results in extremely low administrative and management overhead while providing for an almost instantaneous monitoring and fault isolation. But we don't stop there. Daily backups are included with every host so that if some catastrophic failure occurs, another host is loaded with your data and your site is up within minutes of the failure. More advanced configurations are available but for the vast majority we believe this provides the most value for your money.
If you are not 100% satisfied for any reason, I want to know. No matter how trivial it may be please email me direct and I will give it my personal attention.
Technical Support, Engineering and Network Operations in state-of-the-art data centers are located in TX, IL and CA. With multiple connections including four DS3 and one OC3 to several backbone providers, 45Mb to E.Spire, 45Mb to PSINet, 45Mb to Global Crossing, 45Mb to Genuity and 155Mb to Qwest ensure bandwidth is available for the most demanding applications.
Even in the event of catastrophic accidents when fiber-optic lines are down backup connectivity is still guaranteed through 10 additional T1 connections to UUNET.
W3Hosts is a Christian-based company which operates on personal and business principles required by Holy Scripture contained in the Bible. We are not affiliated with any religious sect or denomination and accept that not all employees, partners, customers and clients may believe nor conduct business with 100% compliance with what W3Hosts considers to be appropriate. W3Hosts will not force nor require relationships to conform to any particular belief and will respect your right to truth as you may interpret it. Nevertheless, W3Hosts founding principles are evangelical according to the Gospel of Jesus Christ. We are pleased to share the good news if you ask.